Introduction
Imperatech Solutions is moving more and more towards a business model where the key product becomes the provision of the Value Added Services we offer. Current products, skills and support services will only be qualified as components of the total service. Currently, Imperatech is well positioned in terms of technology products, skills and a mature service and support infrastructure.
Imperatech understands your requirements for ongoing, comprehensive service and technical support, regardless of how large or small your network may be. And because today's networks commonly cross national boundaries, Imperatech’s support programs have been designed to meet these needs. We continue to build and develop our network of support centres, extending our expertise to all corners of South Africa.
Our comprehensive service and support solutions ensure that you are backed by quality and commitment that preserves and protects your infrastructure investments. These services are flexible and adaptable to suit our customer’s needs, from installation services to self-maintenance programs and on-site service options to corporate account executive teams. Imperatech’s array of programs, staffed by experienced customer service engineers and professionals, advocates a commitment to excellence and a commitment to you that can make a world of difference when it comes to building and maintaining your I.T Infrastructure.
Imperatech Solutions commits to the following ethos
- The evolution of IT Strategy
- The revolution of IT Service Management
- Target Management, focused measurement, honesty, and credibility.
Shareholders
Imperatech Solutions (Pty) Ltd is a privately held organization in South Africa, which includes 36.1% Black Economic Empowerment at an ownership level.
Management Team
Randall Walbrugh (Managing Director)
Randall has over 20 years IT experience, which includes a strong business development background. Randall joined Imperatech Solutions in October 2006 with valuable market insight and leads the Executive accordingly. His thorough understanding of Information Technologies and various market verticals, including the public sector, means he is ideally suited to take the organization towards its intended goals. Randall is well known in the local IT industry and enjoys excellent customer relationships.
Warren Harper (Operations Director)
Warren has 21 years IT experience with a strong background in data communications, desktop support, and service management. Warren has a T4 National Diploma in Electronics Light-Current and a Diploma in Datametrics from the University of South Africa. Warren is ITIL certified.
Our People
At the heart of our business is our most valuable asset – our people. We have enjoyed an excellent track record concerning staff continuity and always resource to a plan. We have an established tertiary-education student program to introduce talented young people to a dynamic business world. On the job training at all levels is key to our ongoing growth and success. We offer strong organisation benefits to attract and retain top quality people – who ultimately serve our valued customers.
Empowerment Initiatives
Imperatech Solutions (Pty) Ltd continues to support the upliftment of previously disadvantaged peoples within a South African context. The organisation has the following Black Economic Empowerment (BEE) status:- Level 2 BBBEE Contributor
- 36.1% BEE ownership
- 50% BEE Executive
- above 66% Employment Equity
- Assist startup BEE organizations with management expertise, information systems training, and equipment.
- Support a formal student development program to provide previously disadvantaged individuals with on-the-job training and development.
- Employment opportunities, including from our own student program.
- Procurement.
- The Development of Strategic Partnerships with small-to-medium BEE enterprises.