Background
Imperatech Solutions (Pty) Ltd is a dynamic, information services organisation born from the externalization of the Tellumat (Pty) Ltd information technology division. As a previous award-winning division for “best customer service”, it continually strives for the values synonymous with customer service excellence. The organisation’s primary focus is to offer technology service management, which is aimed at improving information availability and compliance with business needs. We believe in managing our own hypercompetiveness through disciplined business management, customer focused integrity, and people development. Importantly, Imperatech is proud of its history as a former corporate service division. We have been on the customer boundary, experiencing a broad scope of service delivery mechanisms and consulting services. We understand customer expectations and we understand how services are valued and measured. We understand budget challenges and the ability to maximise return on spend.
Imperatech Solutions commits to the following ethos
- The evolution of IT Strategy
- The revolution of IT Service Management
- Target Management, focused measurement, honesty, and credibility.
Shareholders
Imperatech Solutions (Pty) Ltd is a privately held organization in South Africa, which includes 36.1% Black Economic Empowerment at an ownership level.
Management Team
Randall Walbrugh (Managing Director)
Randall has over 15 years IT experience, which includes a strong business development background. Randall joined Imperatech Solutions in October 2006 with valuable market insight and leads the Executive accordingly. His thorough understanding of Information Technologies and various market verticals, including the public sector, means he is ideally suited to take the organization towards its intended goals. Randall is well known in the local IT industry and enjoys excellent customer relationships.Warren Harper (Operations Director)
Warren has 11 years IT experience with a strong background in data communications, desktop support, and service management. Warren has a T4 National Diploma in Electronics Light-Current and a Diploma in Datametrics from the University of South Africa. Warren is ITIL certified.
Our People
At the heart of our business is our most treasured asset – our people. We have enjoyed an excellent track record concerning staff continuity and always resource to a plan. We have an established tertiary-education student program to introduce talented young people to a dynamic business world. On the job training at all levels is key to our ongoing growth and success. We offer strong organisation benefits to attract and retain top quality people – who ultimately serve our valued customers.
Empowerment Initiatives
Imperatech Solutions (Pty) Ltd continues to support the upliftment of previously disadvantaged peoples within a South African context. The organisation has the following Black Economic Empowerment (BEE) status:- 36.1% BEE ownership
- 50% BEE Executive
- above 66% Employment Equity
- Assist startup BEE organizations with management expertise, information systems training, and equipment.
- Support a formal student development program to provide previously disadvantaged individuals with on-the-job training and development.
- Employment opportunities, including from our own student program.
- Procurement.
- The Development of Strategic Partnerships with small-to-medium BEE enterprises.