What do we offer?
Imperatech Solutions (Pty) Ltd offers three hypercompetitive business models: tailored for the Small Medium to Medium Enterprise market.
Information Technology Infrastructure Monitoring
Our high-tech Services Operation Centre (SOC) is deployed to monitor your key Infrastructure devices. With our substantial investments made in application tools, a comprehensive service desk, ITIL best practices, and staff development, we are able to offer an affordable and comprehensive platform to proactively error-detect your information capital. Should errors be encountered, often unknown to you, we alert you of the emerging problem and offer a multitude of solutions to resolve with the necessary level of efficiency your business deserves.
We are able to
- Attempt a remote fix from our SOC
- Dispatch one of our engineers to your site
- Alert you and your internal staff members of the problem via GSM sms, or email
- Alert your preferred IT service partner of the problem via GSM sms, or email
Why use our monitoring services?
- Elevate your IT services from reactive to proactive fault finding
- Reduce IT infrastructure down time
- Reduce your current reactive support costs
- Improve the overall IT experience for your user community
- Approach your dependency on IT with a more positive view
Strategic Sourcing
Our IT Due Diligence process will assist us in determining the appropriate scope of services to manage your Information capital. Simply stated, we become your measurable IT entity, focusing on our core consulting strengths and mobilizing our engineering capability to drive your business needs. Our offerings range from basic desktop and network services to bespoke application and web-commerce development. Importantly, we maximize our human resource abilities and continue to develop and grow capable, energetic people. We present our target audience with a balanced, flexible, and good value service offering.
Technology Projects
We treat every new Information Technology rollout as a project. This means a formal management method to determine business objectives, needs, priorities, milestones, and measurements. Our focus is on PC architecture platforms. Ideally suited for file and print share services, web commerce, mail systems, application hosting, and security.
Why select us as your partner?
- We have an award winning service background.
- Our competencies extend from our own strategic vision to the boundaries of our valued partners.
- We have great people and a sound business ethic.
- We innovate , we measure , and we deliver.